terms of service

Terms of Service

Last updated: 03/12/2025

These Terms of Service govern your use of the Our Brave Hearts Psychotherapy website and any services provided through it. By accessing this website, booking a session, or submitting information through any form, you agree to these Terms..

1. Provider Information

Our Brave Hearts Psychotherapy
Operated by Jacqueline Kelly
Co. Dublin, Ireland
Email: hello@ourbravehearts.ie

2. Use of Website

The content on this website is for general informational purposes only. It does not constitute therapeutic, medical, legal, or professional advice. Accessing this website does not establish a therapeutic relationship.

3. Therapy Services

Therapy sessions are provided either online or in person. All therapeutic work is subject to:

  • A signed therapy agreement

  • Informed consent

  • Professional and ethical guidelines

You must be over 18 years old to engage in therapy services with me.

4. Booking and Payments

If booking or paying through the website:

  • You agree to provide accurate information

  • You agree to the fees displayed at the time of booking

  • Payment processors (e.g., Squarespace Payments, Stripe) may collect data necessary to complete the transaction

Missed sessions and cancellations are subject to the cancellation policy outlined in your therapy agreement.

5. Confidentiality & Limitations

Confidentiality applies to all therapeutic contact except where:

  • There is immediate risk of harm to yourself or others

  • Abuse of a minor, older adult, or vulnerable adult is disclosed or suspected

  • Required by a court order

  • Serious criminal activity is disclosed

Where possible, concerns will be discussed with you beforehand.

6. Website Availability

We aim to keep the website functional and accessible, but we cannot guarantee uninterrupted or error-free access. We reserve the right to update, modify, or remove content at any time.

7. Intellectual Property

All content, including text and graphics, is the intellectual property of Our Brave Hearts Psychotherapy, unless otherwise stated.You may not reuse or reproduce any content without written permission.

8. Third-Party Links

This website may contain links to external websites. We are not responsible for their content, policies, or practices.

9. Limitation of Liability

To the fullest extent permitted by law, Our Brave Hearts Psychotherapy is not liable for:

  • Losses arising from the use of this website

  • Decisions made based on website content

  • Technical issues beyond our control

Therapy outcomes can vary and are not guaranteed.

10. Governing Law

These Terms are governed by the laws of Ireland and the European Union.

11. Changes to Terms

We may update these Terms periodically. Updated terms will be posted with a new revision date.

12. Contact

For questions regarding these Terms, contact:
hello@ourbravehearts.ie